Submit Request
Select a Service
- Public Works
- Damaged Sign
- Park Playground
- Pothole
- Public Trees
- Sidewalk Obstruction
- Sidewalk Repair
- Streetlight
- Trash/Recycling
- Traffic Signal
- Police
- Seasonal
- Miscellaneous
Select a service from the list that best describes the issue you wish to report.
Billerica 311 enables real-time collaboration with citizens, 'deputizing' mobile users to become the city's eyes and ears. Citizens report potholes, graffiti, and other issues from anywhere in the city using their mobile phone.